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Special projects energize staff, community

Jim Pumarlo is former editor of the Red Wing (Minn.) Republican Eagle. He writes, speaks and provides training on community newsroom success strategies. He is author of “Journalism Primer: A Guide to Community News Coverage,” “Votes and Quotes: A Guide to Outstanding Election Coverage” and “Bad News and Good Judgment: A Guide to Reporting on Sensitive Issues in Small-Town Newspapers.” He can be reached at www.pumarlo.com and welcomes comments and questions at jim@pumarlo.com.

I fondly characterize newsrooms as organized chaos. That definition has aptly described operations for the past 18 months with the impact of COVID-19. The story has demanded constant attention, and there are likely fewer reporters to handle the task due to the economic toll of the pandemic.

As we begin to return to some level of normalcy, it’s a great time to recharge – to brainstorm special projects that have unfortunately gone by the wayside. The initiatives are a great way to energize your staffs and simultaneously deliver great content.

Special projects, you say? We are barely treading water handling daily chores.

The reaction is understandable. Mention big projects and the mind-set often focuses on in-depth series that can take weeks to plan, research and write, and then will be published over multiple days. Newsrooms, no matter their size, should strive to do those enterprises, even if produced only once a year.

But special projects also can mean generating more substantive reports in everyday news. These reports can be just as “big” in terms of providing expanded coverage. And they can be done without overwhelming newsrooms strapped for time and resources.

Broadening your definition of big projects also presents opportunities for fresh approaches to stories done year in and year out.

A few examples:

Annual reports on a variety of topics are regularly presented at meetings. Statistics are often regurgitated with little interpretation. As an alternative, review reports for the most compelling highlights. Tell a story by putting names and faces behind the representative data. It’s a great way to introduce individuals not regularly showcased in your news columns. A sidebar can detail the overall statistics. 

Pursue second-day coverage. How many times do you cover spot news, and then drop a story? There’s often more to be told by probing beneath the surface. These stories are also a great way to distinguish your newspaper from outside media that sweep into a community for the big story and then are rarely seen again. Supplementary and complementary coverage is especially worthwhile and effective when reporting on sensitive and challenging stories that may initially prompt reader complaints of sensationalism. 

Local governments pore months over data preparing annual budgets. Newsrooms too often simply give blow-by-blow meeting reports. Instead, connect early with the appropriate folks at city hall, the courthouse and the school district to develop a series of stories that offers meaningful analysis of numbers.

By all means, newsrooms still should take the time and initiative to pursue the once-a-year projects. Remember, if you’re going to devote the time and effort, you want to identify those packages that will strike a chord with readers. Solicit citizen comments and suggestions on topics that will resonate with your audience. Your newspaper can play a valuable role in researching and advancing conversation on challenges facing the community.

As you explore in-depth projects, pay attention to the calendar. Are there times of the year where workloads might be lighter and it’s easier to devote extra resources? Planning and organization are especially important. Online project management tools can help to assign and schedule responsibilities. Using one place to check all your tasks keeps everyone running at the same pace.

I pose a challenge to all news operations in little projects and big projects alike. Everyone should strive to deliver the chicken dinner – and the steak extravaganza, too. No matter how big your newspaper, don’t forget the little things. And, no matter how small your newspaper, take the time to pursue the big projects, too. The combination keeps you relevant to readers and advertisers.

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Your help is needed to ensure passage of Local Journalism Sustainability Act

On Thursday, July 22, Senator Maria Cantwell (D-Wash.), Sen. Mark Kelly (D-Ariz.) and Sen. Ron Wyden (D-Ore.) introduced a companion bill in the U.S. Senate to H.R. 3940, the Local Journalism Sustainability Act (LJSA). This is a bipartisan bill that seeks to help local newspapers sustain financial viability through a series of three tax credits. New England Sen. Edward Markey [D-MA] also co-sponsored the LJSA on July 27.

NENPA stands with America’s Newspapers and supports the passage of this legislation and calls on all members to ask their senators and Congressional representatives for their support.

America’s Newspapers is making an editorial cartoon and editorial (or adapt the editorial and make it your own with information from your local market) available for reprint to their members and other newspapers.

Both the Senate and House versions of the Local Journalism Sustainability Act offer a series of three tax credits aimed at sustaining and providing a pathway to viability for the local journalism industry in the years to come.

The first credit works to incentivize annual subscriptions to local papers that primarily produce content related to local news and current events and can also be used for non-profit publications. The second credit is a five-year credit for local newspapers to employ and adequately compensate journalists. The last of the three credits is a five-year tax credit that incentivizes small businesses to advertise with local newspapers, as well as local radio and television stations.

View a one-page flyer about the Senate bill HERE

View the full text of S. 2434 HERE

View a one-page flyer about the House bill HERE

Learn more at https://newspapers.org/ljsa/

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Pulse Research Partners With Metro Creative Graphics To Provide A New Combined Benefit To Newspapers

Pulse Research and Metro Creative Graphics, Inc. recently announced a new partnership that will offer a field-proven way to successfully close more sales presentations. 

“Local businesses want to know the shopping opportunity for their business and then how to reach them to get a larger share. The Pulse-Metro partnership provides an effective 1-2 presentation. Here’s the opportunity, and here’s a spec ad idea to reach them,” says John Marling, President at Pulse Research. 

That sentiment is echoed by Rob Zimmerman, President and CEO of Metro, as he points out, “Including a spec ad in follow-up to a Pulse presentation that shows the actual number of households planning to buy increases the close ratio dramatically.” 

The results of this new partnership are already generating excitement in test markets: An ad rep recently shared that she is achieving up to “90% closing ratios” when using the Pulse-Metro combination. 

Why is this approach so effective? The presentation from Pulse Research shows the value of the newspaper’s audience specific to the prospect/customer. The spec ads from Metro show creative ways to immediately reach and connect with those very same buyers. 

Pulse and Metro began integrating their sales and creative solutions at the behest of a few key clients in 2018. Based on direct feedback from sales reps in the field, the integration has progressed and users can now toggle back and forth between the two industry partners’ platforms with ease to quickly produce comprehensive, value-driven presentations for every customer call. 

About Pulse Research: Pulse has been serving newspapers with research and innovative sales solutions for over 36 years. Pulse Sales Tools provides prospecting, call lists, appointment support and presentations along with a great closing resource. Pulse training and certification gets new reps “ready to sell”. The Pulse of America study is the largest annual newspaper audience shopping intention survey. 

About Metro Creative Graphics, Inc.: Metro is the leading provider of advertising, creative and editorial resources designed to help media companies create, sell and profit with their print, web, social and mobile efforts. With an unparalleled dedication to providing the finest resources available for ready-to-use images, spec ads, ideas, stock-quality photos, logos/trademarks, auto manufacturer photos, marketing/sales materials, copyright-free editorial features, print and digital templated sections, and groundbreaking digital ad development tools — plus custom image, ad design and editorial services — Metro remains unmatched in serving the creative and sales needs of today’s media companies. 

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Long-time software developer SCS announces transition in ownership

Founded in 1975 by Martha Cichelli, Software Consulting Services, LLC (SCS) has been providing software solutions to publishers and publishing groups. Martha’s husband, Richard  Cichelli, joined SCS in 1983 after working for the ANPA Research Institute. 

Richard and Martha have decided, after 45 years, to retire from active participation in SCS, and  Kurt Jackson, SCS’s Vice President, and General Manager has agreed to purchase the company.  

“We are so happy to be able to turn the company over to Kurt who knows the industry so well and who will ensure that SCS continues to provide innovation and excellent service to its customers,” says Martha. 

SCS has an impressive portfolio of corporate customers that include 8 of the top 10 publishing groups in the United States as well as many community-oriented publishers. SCS also distributes FotoWare digital asset management products in the United States. 

“I’m fortunate to have worked with Richard and Martha for many years,” says Jackson, “and I  look forward to the opportunity to continue nurturing and growing the company that Richard and  Martha along with our team have built.” 

SCS will remain headquartered in its new office in Bethlehem, PA, and will continue to focus on innovative technology. “We are committed to remaining a premier tech company in the Lehigh  Valley and are excited about new products we have in the development pipeline,” states  Jackson. 

The deal is expected to close within the next 45 days. 

About SCS: 

SCS offers an extensive line of publishing-related applications, including Layout-8000™. More  than 300 sites producing over 2,000 publications in 10 countries in 5 languages use SCS  mission-critical software every day. Learn more at www.newspapersystems.com.

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Free offers can generate big results

John Foust
John Foust has conducted training programs for thousands of newspaper advertising professionals. Many ad departments are using his training videos to save time and get quick results from in-house training. E-mail for information: john@johnfoust.com

Generally speaking, there are two types of advertising. Image advertising, which is often referred to as institutional advertising, is designed to create a positive overall impression. Response advertising’s objective is to generate immediate results. 

Let’s take a few moments to examine a category of response advertising – the free offer. “Free” is one of the most powerful words in advertising. Here are some idea starters:

Free sample. This usually applies to a small portion of a particular product. Imagine an ice cream shop that offers customers a free taste of a seasonal flavor. Or a new bakery that runs a coupon for a complimentary doughnut.

Free trial. This is not a money-back guarantee. It’s a way for consumers to take temporary ownership of a product, without an upfront cost. Premium cable television channels often use this tactic to introduce viewers to their shows.
Extra product free. Think of a restaurant that offers a free dessert with a meal. A variation of this tactic has become so popular that it has its own acronym: BOGO, as in “buy one, get one.” The “get one” could be the same or similar product for no cost or half price.
Free gift. This offer goes beyond samples, trials and extra products. Some companies give away products that may be unrelated to what they sell; for example, “Buy a widget and get a $25 gift card from XYZ coffee shop.”
Free demonstration. Although most product demonstrations are available at no charge, many businesses don’t like to make that offer. Maybe they think it’s too much trouble. On the other hand, there’s the powerboat dealer in North Carolina that invites serious prospects to test drive their boats in the lake behind their showroom.
Free information. “Write for our free brochure” used to be a common line in ads, but it has been largely replaced by “visit our web site.”
There are other ways to provide free information. Think of an investment firm that offers a free book on retirement or other relevant topics.
Free service (analysis, consultation, etc.). Real estate agents frequently offer free, no-obligation listing evaluations. Can one of your advertisers provide something similar?
Free training. When I was in the tenth grade, I saved up for a long time to buy a used guitar. The store won my business, because: (1) the guitar was a real beauty and (2) they offered three free lessons with the purchase.
Free installation. Free assembly or installation can be a big selling point. Several years ago, I was on the verge of buying a chair from an office supply store. But when I learned they had a $25 assembly fee – even for the chair I wanted, which was already assembled – I went somewhere else.
Free delivery. Take a hint from online sellers who sometimes provide free shipping. They know the persuasiveness of no-cost delivery. A local brick-and-mortar advertiser can attract attention with a phrase like: “Can’t pick it up? We’ll deliver it to you for free.”

(c) Copyright 2021 by John Foust. All rights reserved.

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NNA mourns the passing of postal guru Max Heath and Foundation Director Dennis Richardson

National Newspaper Association mourns the passing of postal guru Max Heath

The death of NNA’s Postal Chair Emeritus Max Heath, Shelbyville, Kentucky, on July 28 set off a period of mourning across the community newspaper industry.

Heath’s family told the National Newspaper Association/NNA Foundation Boards of Directors last weekend that Heath had suffered a hemorrhagic stroke on July 23. His wife, Ruth Ann of Shelbyville, and son Jason of Louisville, Kentucky, were at his side as local friends stopped at a Louisville hospital to pay respects.

Heath was 75. He went into semi-retirement as NNA’s Postal Committee chair in phases during the past several years as the new Postal Team led by NNA Past President Matthew Paxton, publisher of The News-Gazette in Lexington, Virginia, and Brad Hill, CEO of Interlink, began to pick up his many duties. Heath remained as a consultant to the committee until his death.
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NNA Foundation Director Dennis Richardson passes

Dennis Richardson, owner of Magic Valley Publishing Co. and beloved husband, father and grandfather, passed away suddenly and peacefully at his Camden, Tennessee, home on Monday, July 26.

Born in Nashville, Tennessee, on March 23, 1951, he was the youngest of seven children. His father was a sharecropper who provided well for his family but passed away when Dennis was 2 years old. After graduating from Joelton High School, Dennis attended the University of Tennessee at Martin where he studied engineering. He transferred to UT Knoxville, Tennessee, to study journalism, but returned to finish at UT Martin where he graduated and met his wife, Lisa Hatley.

He began his newspaper career at the Paris Post Intelligencer (PI) as sports editor. After a couple of years at the PI and a short time at the Carroll County News, he was hired as editor of the Weakley County Press in Martin, Tennessee, by Randal Benderman, who became his lifelong mentor in newspaper publishing. Dennis left the Weakley County Press and moved to Clarksville to work as a copy editor at the state’s oldest continuously publishing newspaper, the Leaf-Chronicle.
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Quick Guide to Converting a For-profit to Nonprofit News Outlet

INN’s Quick Guide to Converting a For-profit to Nonprofit News Outlet aims to help publishers figure out the challenges and opportunities presented by restarting their news business as a tax-exempt 501(c)3 corporation. This practical guide provides expert insights into the conversion process — with tools and resources for further exploration — and raises many questions for publishers.

INN’s Quick Guide to Converting a For-profit to Nonprofit News Outlet is not meant to be comprehensive, nor should it be considered legal advice; it is meant as a kind of extended FAQ to help publishers rethink their business model and find resources for making a change.

This guide was written for the Institute for Nonprofit News by Kate Butler and Fraser Nelson.
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Postal Service plans imperil community newspapers

The U.S. Postal Service’s plan to raise mailing rates could present one more damaging blow to community newspapers already reeling from the coronavirus pandemic and advertising declines, a trade group says.

Rates on periodicals would increase by more than 8% as of Aug. 29, according to agency filings. The price jump is part of a broad plan pushed by Postmaster General Louis DeJoy to overhaul mail operations.

The impact of the periodical rate increase is expected to be felt most by small daily and weekly newspapers, as well as rural newspapers, which depend on the Postal Service since they have shifted from using independent contractors for deliveries.

By David Bauder and Anthony Izaguirre, Associated Press, July 8, 2021
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Journalism Education Foundation of New England Announces 2021 Scholarship Recipients

WOBURN, MA – The Journalism Education Foundation of New England, a division of the New England Newspaper & Press Association, has announced the recipients of their 2021 scholarships.

This year, $2,500 scholarships will be awarded to four collegiate students: Alison Cross, Monroe, CT; Gillian Follett, Belchertown, MA; Maria Elena Little Endara, Amherst, MA; and Leighah Beausoleil, Webster, MA.

“The committee was impressed by the sheer number of quality applicants this year. In the end, we felt the four scholarship winners were the most deserving. But all of the applicants are to be congratulated for the great work they are doing. It’s encouraging to see the future of journalism. We wish all of the applicant’s success in their educational endeavors and beyond.” – Randy Capitani, President, Journalism Education Foundation of New England

We asked the students how the scholarship will help them while studying journalism, and this is what they had to say:

Alison Cross

“I am so thankful for the JEFNE and NENPA’s support during my time at the University of Connecticut. This scholarship helped fund each year of my education and allowed me to focus on studying and growing my journalism career. Thanks to the JEFNE scholarship, I could take an unpaid internship at my town’s only local news source, write for my school’s paper, and expand my skills outside of the classroom.

This summer, I am pursuing my passion for investigative reporting as the Connecticut Health Investigative Team’s (c-hit.org) lead writer for “Generation Health,” a new section featuring in-depth articles on health issues affecting 18 to 40-year-olds. In the spring of 2022, I will graduate a year early with a bachelor’s in journalism and sociology and a minor in women’s gender and sexuality studies. After graduation, I hope to start my professional career as an investigative journalist.

I cannot express enough how grateful I am for the generosity of the NENPA and their commitment to inspiring the next generation of reporters. Their work is truly important, and I am so honored to have won this award.”

Leighah Beausoleil

“This scholarship means so much to me and my pursuits toward becoming a journalist. This upcoming academic year I will be taking on the role of Associate Editor at my university’s independent student newspaper, The Gatepost.

Having this scholarship greatly relieves the stress of finances as I am paying for school on my own. This will allow me to focus on completing school and gaining the experiences necessary for a career in journalism.

Being recognized for the work I have done as a student journalist is such an honor. I am extremely grateful for being chosen as a recipient.”

Maria Elena Little Endara

“I am so incredibly grateful to the Journalism Education Foundation of New England for selecting me as one of their scholarship recipients.

This scholarship means a lot to me because it will financially allow me to finish my college education at UMass and graduate in the spring of 2023.”

Gillian Follett

“I’m extremely honored and grateful to be chosen as a recipient of this scholarship. As I’m entering my senior year at Syracuse University, the money provided by this scholarship will help fund the final year of my Journalism studies and potentially an internship at a Syracuse news outlet.

With the support of this scholarship, I’ll be able to take my first steps across the line between college and a professional career in Journalism.”

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