Customer satisfaction is key in digital marketing

Customer satisfaction is key in digital marketing By Alison Berstein Bulletin Correspondent “People know what they’re looking for; they just don’t know where to get it...

Paul R. Miller

Paul R. Miller manages the daily operations of the newsroom and sentinelsource.com, the paper’s online version, and is responsible for the direction, standards and...

Prince Lobel Welcomes Two Associates to its Media & First Amendment Practice

Prince Lobel Tye LLP has expanded its Media and First Amendment Law practice group with the addition of two associates, Michael J. Lambert and...

Creating narrative tension

Bulletin photos by Daniel McLoone ‘Narrative tension is something that informs everything. It’s the one thing that completely distinguishes narrative writing from other conventional article...

Rezendes: Trust your hunches

 Bulletin photos by Avital Brodski Rezendes: Trust your hunches By Daniel McLoone Bulletin Correspondent Sometimes the best investigative stories are the ones that come from following a hunch,...

Jeff Haden, Featured Speaker

Jeff Haden is a ghostwriter, speaker, LinkedIn Influencer, contributing editor to Inc., and the author of The Motivation Myth, a book that will be...

David D’Arcangelo

Diagnosed with a rare eye disease that left him legally blind at a young age, David D’Arcangelo has built successful careers in both the...

There are no dumb questions, and other interviewing advice

Bulletin photos by Nadine El-Bawab  ‘This is not personal; we have questions to ask. I’m not trying to be a jerk, but I’m not trying...

Teaching an old(ish) dog …

Kevin Slimp Kevin Slimp is director of the Institute of Newspaper Technology. Email questions to him at kevin@kevinslimp.comI remember the first time I spoke in Chattanooga, Tenn....